As a key member of the QualDerm team, the Lead Medical Assistant (GSO) plays a crucial role in providing outstanding patient care and ensuring efficient operation within our growing network of dermatology practices. This position is designed for a motivated leader eager to foster teamwork and excellence in a fast-paced environment.
QualDerm Partners is dedicated to advancing our culture and values by partnering with skilled providers and staff. Our practices, located across 17 states, specialize in dermatology, skin cancer care, cosmetics, plastic surgery, and pathology. We are seeking individuals who share our vision and commitment to high-quality patient care.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Nextech Expertise: Serve as a primary resource for staff and providers regarding Nextech usage, troubleshooting, supply management, and patient flow optimization.
- Team Coordination: Oversee MA assignments based on patient volume, staffing needs, and assist in managing backlogs.
- Quality Control: Ensure all MAs complete their tasks effectively and maintain productivity while assisting with to-do lists as necessary.
- Training & Development: Facilitate training for new MAs, adapt to departmental changes, and provide feedback on team performance to the Office Manager.
- Assistance to Office Manager: Collaborate on addressing patient complaints as well as issues related to registration, billing, and coding.
- Inventory Management: Oversee supply ordering, sorting, inventory, and restocking processes to ensure operational efficiency.
- Patient Preparation: Prepare patients for examinations, including taking histories, preparing for procedures, and ensuring sterile environments.
- Lab Responsibilities: Handle specimen preparation, ensure accurate completion of requisitions, and maintain proper logs.
- Documentation: Accurately document patient information in EMR, address patient and pharmacy calls, and provide clarification on procedures and products.
- Scheduling & Prescriptions: Manage scheduling for surgical procedures and obtain necessary pre-authorizations while coordinating prescription requests per provider’s directives.
- Compliance Awareness: Uphold all HIPAA, OSHA, and infection control regulations along with office policies.
- General Operations: Ensure exam rooms are clean and organized, support housekeeping functions, review health histories, and undertake additional responsibilities as assigned.
- High School Diploma or equivalent required
- Completion of a formal medical assisting program and internship or 2-3 years of recent experience in a Dermatology Practice.
- Certified Medical Assistant preferred
- Proven leadership skills and strong communication abilities
- Ability to multitask in a busy environment and maintain high-quality standards under pressure.
Benefits of joining Qualderm Partners:
- Competitive Pay – Attractive compensation to reward your hard work
- Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
- Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team
QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
