Hybrid position; in office 3 - 4 days per week
Schedule: Monday-Thurs 8-5, Friday 8-2
QualDerm Partners is seeking a dedicated Medical Assistant (Biologics) to join our dynamic team in Austin, TX. At QualDerm Partners, we’re committed to being the nation’s premier source for comprehensive skin and aesthetics wellness. Our mission is to support patients’ lifetime wellness journeys with unmatched care across dermatology, skin cancer treatment, cosmetics, and plastic surgery.
As a Medical Assistant, you will play a vital role in providing exceptional patient care, contributing to our commitment to excellence, and being a part of a talented team dedicated to creating a standout patient experience. If you are passionate about skin and aesthetics wellness and are eager to work in a supportive and collaborative environment, this is the opportunity for you. Your contributions will directly influence the lives of our patients, ensuring they receive the highest quality of care as they navigate their wellness journeys. Join us in making a difference in the lives of our patients as we continue to expand our footprint in the hospital and healthcare industry, elevating the standard of care in our communities.
Responsibilities
- Coordinate biologic therapy initiation, continuation, and monitoring for dermatology patients
- Serve as the primary point of contact for patients regarding biologic medications
- Complete and submit prior authorizations, reauthorizations, and insurance appeals
- Verify insurance benefits and communicate coverage information to patients
- Work closely with specialty pharmacies to ensure accurate prescription processing and medication delivery
- Enroll patients in manufacturer assistance programs, copay cards, and bridge programs as needed
- Educate patients on biologic treatments, administration, and required monitoring
- Track required labs, TB testing, and ongoing clinical documentation
- Maintain accurate and timely documentation in the electronic medical record (EMR)
- Collaborate with providers, nursing staff, and administrative teams to support patient care
