Indiana Skin Cancer Center | Multi-Site Dermatology & Medical Aesthetics Group
The Indiana Skin Cancer Center is seeking an experienced Medical Receptionist to support our Greenwood clinic and potential future locations throughout Indiana. This role is essential in providing a seamless patient experience while ensuring the front office and administrative operations run efficiently.
We are looking for a professional, detail-oriented, and patient-focused team member who thrives in a fast-paced environment and is committed to supporting exceptional dermatologic care.
About the Role
Medical Receptionists at the Indiana Skin Cancer Center serve as the front-line of patient interaction, ensuring smooth scheduling, accurate administrative processes, and a welcoming environment. This position supports both clinical and administrative operations while maintaining confidentiality and professionalism.
Key Responsibilities
- Perform general administrative duties, including answering telephones, filing, scanning, copying, EMR management, faxing, and record maintenance
- Schedule patient appointments and procedures accurately
- Validate patients’ insurance coverage and collaborate with the Benefits Department to ensure complete and accurate information
- Make confirmation calls for upcoming appointments and maintain a full patient schedule
- Handle patient inquiries and referrals from outside offices
- Greet patients and families upon arrival, providing a welcoming experience
- Collect co-pays, deductibles, and co-insurance, documenting accurately in EMR
- Complete end-of-day front office tasks and manage incoming mail
- Maintain front office and reception areas in a neat and professional manner
- Respond to requests for medical record information from patients, physician offices, and external sources
- Maintain patient databases and medical records
- Perform transcription and data entry as needed
- Manage front office inventory and supplies
- Uphold confidentiality of all patient and practice information
Qualifications
- High school diploma or equivalent required; additional administrative or healthcare training preferred
- 1–3 years of secretarial, clerical, or administrative experience; prior healthcare experience preferred
- Strong computer skills and familiarity with EMR systems
- Excellent verbal and written communication skills
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
- Strong interpersonal skills and a professional, friendly demeanor
- Knowledge of medical terminology and administrative procedures
Why Indiana Skin Cancer Center?
The Indiana Skin Cancer Center’s mission is to provide the highest quality, compassionate care for patients requiring dermatologic surgery. We focus on patient comfort while implementing state-of-the-art techniques to meet the needs of our patients and their families. Our collaborative, patient-centered environment empowers front-office team members to contribute meaningfully to excellent clinical care and operational success.
Interested in joining our Indiana team?
Apply today to be considered for Medical Receptionist opportunities at our Greenwood clinic, as well as future Indiana Skin Cancer Center locations throughout the region.
