Job DetailsJob Location: Overland Park-135th - Overland Park, KS 66223Position Type: Full TimeSalary Range: $25.00 - $30.00 HourlyJob Category: Business DevelopmentSECTION 1: Job Summary (Summary of the basic functions of the position)
Coordinate and manage the front office of a busy plastic surgeon while working with other departments
such as clinical, front desk and scheduling to ensure high quality patient care.
SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
Interact with patients online or on phone to schedule them for appointments
Maintains thorough understanding of clinic scheduling protocols
Follow up with patient inquiries via phone or online
Provide general information regarding services and products available
Precertify all ASC procedures
Ensure that all appointment documentation is appropriate for the visit (such as self-pay, insurance, work comp, etc)
Support and assist front desk staff during the check in process
Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Performs other duties that may be necessary or in the best interest of the organization
QualificationsSECTION 3: Experience Requirements
3 years work experience in a Patient Care Coordinator role or similar
SECTION 4: Knowledge, Skills and Abilities Requirements
Detail oriented, professional attitude, reliable
Management and organizational skills to support the leadership of this function
Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and team mate support needs
Able to communicate effectively in English, both verbally and in writing
Mathematical and/or analytical ability for basic to intermediate problem solving
Basic to intermediate computer operation
Proficiency with Microsoft Excel, Word, and Outlook
Specialty knowledge of systems relating to job function
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
SECTION 5: Supervisory Responsibilities:
This position has no supervisory responsibilities.
Benefits:
Medical, Dental, & Vision
401k
PTO & Paid Holidays
Company Paid Life Insurance
Employee Perks Program
