OverviewCome join our team! We have an immediate leadership need for a Team Lead (Clinic Supervisor) in our Knightdale, NC dermatology clinic! If you are seeking an opportunity to partner and collaborate with clinic physician leadership to create a winning culture for staff, best-in-class clinic operations, and outstanding experiences for patients, then a career at Forefront may be the perfect fit for you!
Summary
The Clinic Team Leader, under the supervision of the clinic physician(s), provider(s), and Regional Clinic Manager, provides daily on-site leadership and effective management of clinic operations. Ensures high levels of patient customer service, operational efficiency, physician, provider, and employee satisfaction.
Here are just a few things we offer:
Access to health, dental, and vision insurance, Health Savings Account $500 matching contribution, eligible for PTO and Holiday pay, company paid life insurance and long term disability (full-time only), access to voluntary short term disability insurance (full-time only), access to additional life insurance eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer, Guardian401K with employer contribution profit sharing, employee discounts, and much more!
ResponsibilitiesThis position may be responsible for managing one primary and additional satellite clinics and will travel as needed to satellite clinics.
Essential Functions
- Maximizes clinic and team efficiency, productivity and teamwork
- Manages clinic operations including budget and staffing
- Assists with employee recruitment, selection, and hiring
- Assists with managing staff performanceProvides regular updates to Regional Clinic Manager
- Ensures all phone messages, faxes, and interdepartmental mail are addressed immediately
- Responsible for attaining prior authorizations and maintaining a system to track from start to finishProvides and supervises new employee orientation
- Provides CLIA training (where applicable)Acts as a role model and subject matter expert for policies and procedures set in place by management
- Responsible for Clinical Assistant and Receptionist duties as needed.
QualificationsEducation
Minimum Post High-school education in a medical support field such as Medical Assistant, Licensed Practical Nurse, or Registered Nurse, is requiredMust hold current certification/licensure and must maintain certification/licensure throughout employment
Knowledge, Skills & Abilities
- Two years of previous experience in Dermatology/Mohs surgery is preferredMust maintain CPR Certification.
- Must be able to travel as neededMust demonstrate leadership experience
- Proficiency with computers including Microsoft OfficeAbility to work effectively and cooperatively with staff, clients, and visitors
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
- Ability to use time productively and contribute to high levels of company operational efficiency and effectivenessAbility to maintain confidentiality of information.
