Lead a team. Shape the patient experience. Help a cosmetic practice thrive.
Omni Cosmetic, part of QualDerm Partners, is seeking a hands-on Practice Manager to lead daily business operations across plastic surgery, cosmetic services, and nonsurgical MedSpa treatments.
This role brings together people leadership, operational problem-solving, and patient service. You’ll partner with physicians, clinical leaders, and regional operations to create a welcoming experience for patients, help your team succeed, and support practice growth.
If you enjoy building strong working relationships, improving workflows, and stepping in alongside your team, we’d love to meet you.
Location and Schedule: This on-site leadership role is based in Wayzata, Minnesota, with travel to support our satellite location in St. Cloud. The schedule is Monday–Friday, 8:00 a.m.–5:00 p.m., with flexibility required based on practice needs.
What You’ll Do:
Lead and develop your team
- Partner with Human Resources to recruit, onboard, train, and coach practice staff.
- Set clear expectations, provide feedback, and support employee performance and development.
- Coordinate staffing and coverage around patient needs, provider schedules, and approved budgets.
- Build a collaborative culture grounded in communication, accountability, and respect.
Keep practice operations running smoothly
- Oversee patient registration, incoming calls, appointments, surgery scheduling, medical records, and payment collection.
- Coordinate administrative aspects of surgery scheduling with surgeons, anesthesia, nursing, surgical center staff, and patient coordinators.
- Partner with providers and clinical leaders to improve schedules, patient flow, and consultation and procedure capacity.
- Support consistent workflows across Wayzata and St. Cloud, assisting directly when needed.
Elevate the patient experience
- Help create a welcoming, discreet experience from the first inquiry through consultation, treatment, and follow-up.
- Address service concerns promptly and refer clinical questions to the appropriate licensed staff.
- Oversee timely inquiry responses and consultation follow-up.
- Partner with marketing and patient coordinators on approved campaigns, referral relationships, events, and patient re-engagement.
Support practice performance
- Monitor revenue, expenses, staffing productivity, schedule utilization, and patient satisfaction.
- Review results with physicians and business leadership and help implement improvements.
- Oversee payment reconciliation, purchasing, supplies, and inventory, including MedSpa products and retail items.
- Support organizational policies and partner with clinical and surgical center leaders on safety, training, and accreditation readiness.
