Performance Insights and Operations Specialist 

Schweiger Dermatology • New York City, New York, United States • 2w ago

Schweiger Dermatology Group's Ultimate Employee Experience:

Multiple office locations, find an opportunity near your home
Positive work environment with the tools to need to do your job and grow
Full time employees (30+ hours per week) are eligible for:
- Medical (TeleHeath included), HSA/FSA, Dental, Vision by 1st of the month after hire date
- Company HSA contribution
- Eligible for 401K
- Your birthday is an additional personal holiday
- Company Sponsored Short Term Disability
- Pre-tax savings available for public transit commuters
Part-time employees (less than 30 hours)
- Eligible for Dental, Vision, and 401K on 1st of the month after date of hire
Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services

Summary: Are you passionate about driving operational excellence and innovation in healthcare? As an Operations Specialist at Schweiger Dermatology Group, you will support a dynamic Specialty Operations team dedicated to non-medical dermatology projects, including operation and innovation of non-medical practices, advancing marketing optimizations as well as AI and machine learning. This role is key to ensuring the efficiency and success of these diverse projects, requiring a blend of strategic planning and hands-on support.

Travel: While primarily a remote position, employee is required to attend monthly in office cadence (up to two times per month at our NYC office). From time to time, additional in-person team meetings may be required as well.

Responsibilities:

Collaborate with various departments to coordinate and optimize processes for allergy practice operations, aesthetic medicine projects, and other specialty initiatives.
Conduct data analysis to assess project performance, identify bottlenecks, and recommend improvements to drive operational efficiency.
Manage project resources, timelines, and deliverables, ensuring alignment with the strategic goals of the Specialty Operations team.
Support marketing and AI/machine learning projects by gathering requirements, coordinating activities, and analyzing performance metrics.
Assist in the development and documentation of SOPs and best practices for allergy practice scaling and other non-medical dermatology projects.
Ensure consistent communication across teams, acting as a liaison to streamline processes and enhance inter-departmental collaboration.
Track project milestones, maintain organized records, and provide regular updates to stakeholders.

Qualifications:

Bachelor's degree in Business Administration, Operations Management, Healthcare Administration, or a related field.
Strong analytical skills with a proven ability to assess complex situations and develop actionable insights.
Familiarity with project management tools (e.g., Asana, Trello) and data analysis software (e.g., Excel, Tableau).
Excellent organizational skills and attention to detail.
Effective communication and interpersonal skills to work cross-functionally within the organization.
Adaptability and a proactive approach to problem-solving in a fast-paced environment.