Overview
We’re hiring a Front Desk Receptionist to join our busy dermatology office in Buford, GA. This is a great opportunity for someone with customer service, retail, or medical office experience who enjoys working with people and keeping things organized in a fast-paced environment.
Schedule: Monday - Friday
Hours: 8:00 AM - 5:00 PM (Fridays: 8 AM - 4 PM)
At Anne Arundel Dermatology, our front desk team is the first point of contact for patients and plays a key role in delivering a smooth, positive experience from check-in to check-out.
Why join us?
- Stable, full-time opportunity with a growing healthcare organization
- Hands-on training – no dermatology experience required
- Supportive team environment with clear processes and structure
- Long-term growth opportunities within the company
About us: Anne Arundel Dermatology is one of the largest and fastest-growing dermatology groups in the country, with 110+ locations and 250+ providers across the Mid-Atlantic and Southeast. We provide comprehensive medical, surgical, and cosmetic dermatology services and are committed to high-quality patient care.
Responsibilities
Key Responsibilities
- Greet and check in patients in a professional and friendly manner
- Manage front desk operations including patient check-in, check-out, and flow of the waiting room
- Answer and route incoming calls, take messages, and assist with patient inquiries
- Schedule appointments and coordinate referrals
- Enter and update patient demographics, insurance, and chart information accurately in the system
- Verify patient information, required forms, and signatures prior to visits
- Collect copays, balances, and other patient payments
- Assist with basic billing and insurance questions
- Track patient flow and communicate delays or updates as needed
- Maintain organized and accurate patient charts and documentation
- Process incoming faxes, reports, and interoffice communication
- Support inventory tracking and supply ordering as needed
- Complete end-of-day tasks including balancing payments and running reports
- Assist clinical and administrative staff as needed
Qualifications
Qualifications
- High School Diploma or GED (required)
- 1-3 years of experience in a front desk, receptionist, medical office, or customer service role (preferred)
- Experience with patient check-in/check-out, scheduling, or phones is a plus
- Previous experience in a medical office or dermatology setting is helpful but not required
What We’re Looking For
- Strong customer service and communication skills
- Ability to multitask in a fast-paced medical or customer-facing environment
- Comfortable handling phones, scheduling, and patient interactions
- High attention to detail and accuracy with data entry and documentation
- Team-oriented with a willingness to support both front desk and clinical staff
Physical Requirements
- Ability to sit for extended periods with occasional standing, bending, and reaching
- Manual dexterity to operate a computer, keyboard, and office equipment
- Ability to communicate effectively in person and by phone
- Ability to lift and carry up to 30 pounds
Licensure/Certifications/Education
Benefits (Full-Time | 30+ hours/week)
- Medical, Dental, and Vision insurance (effective the 1st of the month after hire)
- Company-paid Basic Life and AD&D insurance
- Short-term and long-term disability coverage
- Voluntary benefits including Life, Critical Illness, and Hospital Indemnity
- Paid time off (PTO) and paid holidays
- Retirement savings plan
- Employee discounts on cosmetic services and skincare products
