M.

Skills

* Patient Scheduling & Front Desk Operations
* Insurance Verification & Referrals
* EMR (eClinicalWorks) & Medical Records
* High-Volume Patient Communication
* Bilingual English/Spanish
* Customer Service in Clinical Settings

About

Experienced bilingual healthcare administrative professional with a strong background in front desk operations, patient scheduling, insurance verification, and referral coordination. Skilled in managing high-volume patient flow, maintaining accurate records, and supporting providers in fast-paced outpatient clinic settings. Strong customer service skills with EMR experience and the ability to ensure a smooth and professional patient experience.