OverviewCome join our team! We have an immediate need for a Medical Assistant (MA), Licensed Practical Nurse (LPN), or Registered Nurse (RN) – Surgical Scheduler Triage! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! This position has the option to work remotely, but applicants must be located in a state in which Forefront, or an Affiliated Practice has a location.
Required shift: Monday - Friday 8am-4:30pm Pacific time.
Here are just a few things we offer: Access to health, dental, and vision insurance, Health Savings Account $500 matching contribution. Eligible for PTO and Holiday pay. Company-paid life insurance and long-term disability (full-time only) Access to voluntary short-term disability insurance (full-time only) Access to additional life insurance. Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian401K with employer contribution, profit sharing, employee discounts, and much more!
ResponsibilitiesSummary
The Surgical Scheduler Triage staff are responsible for making outgoing phone calls and taking incoming phone calls, giving results, relaying information between the provider and the patient and from the patient to the provider, and scheduling follow-up appointments and surgeries. There are numerous opportunities for advancement within the department, including supervisory roles!
QualificationsEducation & Experience
Excellent telephone customer service skills are required, as there is no hands-on patient care in this role. Familiarity with computers is very important – staff will learn to use our Electronic Medical Record system, scheduling system and need to be able to navigate the Microsoft Office ® Suite. Typing speed of 35+ wpm is required and is tested during the interview. Minimum education and certification/licensure as a Medical Assistant or higher Licensure required.
