Why Join Qualderm Partners Dermatology
This is an opportunity to shape the technology foundation of a growing dermatology platform, improving patient access, enabling clinicians, strengthening security, and scaling systems and data capabilities that support long-term growth.
Position Summary
The Chief Information Officer (CIO) will set the enterprise technology vision and lead execution across applications, infrastructure, cybersecurity, and data for Qualderm Partners Dermatology. The CIO will be accountable for delivering a secure, reliable, and scalable technology environment that supports clinical excellence, operational efficiency, superior patient experience, and growth through acquisitions.
This is a highly cross-functional role partnering with Clinical Leadership, Operations, Marketing, Finance/RCM, People, and practice leadership to standardize systems, reduce risk, accelerate integration, and turn data into actionable performance insights.
Key Responsibilities:
Enterprise Technology Strategy & Operating Model
- Define and execute a multi-year technology, data, and AI strategy and multi-year roadmap aligned to Qualderm’s growth and value creation plan.
- Translate business priorities into a clear, sequenced roadmap spanning infrastructure, applications, data platforms, analytics, and AI.
- Establish an IT operating model (governance, portfolio management, architecture standards, service management) that scales with acquisitions.
- Serve as a trusted strategic advisor to the CEO, executive leadership team, and Board on technology-enabled value creation.
- Provide transparent executive and Board-level communication on priorities, spend, risk, and delivery status.
Infrastructure, Cloud and Enterprise Platforms
- Own and evolve the Company’s Azure-based cloud environment, ensuring scalability, resilience, performance, and cost discipline.
- Lead enterprise application strategy, including ERP, HRIS, CRM, marketing platforms, and third-party integrations.
- Standardize and modernize clinic-level infrastructure (networks, devices, connectivity) while enabling local operational excellence.
- Provide strategic oversight for core systems supporting outpatient specialty care: EHR, practice management, revenue cycle, patient engagement, contact center, scheduling, imaging/dermatopathology interfaces, etc.
- Partner with clinical leaders to optimize workflows and improve clinician satisfaction, reducing administrative burden.
- Drive automation and simplification of front-office/back-office processes to improve patient access, throughput, and cash performance.
Data, Analytics, and AI/Technology Enablement
- Own the end-to-end data and analytics ecosystem, including data architecture, pipelines, governance, BI, advanced analytics, and machine learning.
- Lead responsible deployment of AI and automation across clinical operations, scheduling, staffing, revenue cycle, marketing, and patient engagement.
- Establish strong data governance, quality standards, and model oversight to ensure accuracy, transparency, and regulatory alignment.
- Operationalize AI across the organization, translating emerging technologies (AI, automation, advanced analytics) into measurable improvements in efficiency, cost structure, quality, and speed.
Cybersecurity, Privacy, Compliance & Resiliency
- Own cybersecurity strategy including risk assessments, policies/controls, security monitoring, vendor security, and workforce training.
- Ensure compliance with HIPAA/HITECH and applicable privacy/security requirements; partner with Legal/Compliance on governance.
- Maintain and test business continuity/disaster recovery plans; lead incident response readiness and tabletop exercises.
M&A Due Diligence and Post - Acquisition Integration
- Lead IT due diligence for acquisitions: application landscape, infrastructure, security posture, contractual obligations, and integration effort/cost.
- Own post-close integration planning and execution: Day 1 readiness, stabilization, sequencing, and change management.
- Develop repeatable templates/playbooks to reduce integration time and risk, improving speed-to-synergy.
Financial, Vendor and Contract Management
- Manage IT budget, forecasting, and ROI-based investment decisions; identify opportunities for cost optimization without compromising care delivery.
- Negotiate and manage vendor contracts and SLAs (EHR/PMS/RCM, managed services, cybersecurity tools, telecom, hardware).
- Establish vendor performance management and escalation paths.
People Leadership
- Build and lead a high-performing, modern technology organization with strong product, engineering, data, and security capabilities.
- Foster a service-oriented culture with strong partnership to practices and corporate functions.