Dermatology Centers of Indiana | Multi-Site Dermatology & Medical Aesthetics Group
The Dermatology Centers of Indiana are seeking experienced Medical Receptionists to join our multi-site dermatology and medical aesthetics group. This role plays a critical part in supporting clinic operations, facilitating patient access, and delivering a positive experience across our clinics, including Greenwood, Center Grove, Plainfield, and Zionsville, as well as future locations throughout the region.
We are looking for detail-oriented, service-driven professionals who thrive in a fast-paced environment and are passionate about providing compassionate, efficient front-office support.
About the Role
The Medical Receptionist is responsible for ensuring smooth front-office operations and providing a welcoming, professional environment for patients and families. This role manages patient intake, scheduling, insurance verification, and general administrative tasks while collaborating closely with the clinical team to support seamless patient care.
The ideal candidate demonstrates strong organizational skills, attention to detail, and excellent communication, creating a positive first impression for every patient interaction.
Key Responsibilities
- Answer phones, manage correspondence, and perform general administrative tasks including filing, scanning, faxing, and data entry
- Greet patients and families upon arrival and ensure a welcoming clinic environment
- Schedule patient appointments, procedures, and follow-up visits
- Verify insurance coverage and assist with pre-certifications or authorizations as needed
- Make pre-op and confirmation calls to patients to ensure full schedules and smooth clinic workflow
- Collect co-pays, deductibles, and co-insurance as required
- Assist with charge entry and coordinate with the Benefits Department as needed
- Maintain front-office inventory, supplies, and organized workspaces
- Respond to patient and provider inquiries and coordinate information with internal departments
- Ensure strict confidentiality of patient information and compliance with HIPAA regulations
Qualifications
- High school diploma or equivalent required; additional education preferred
- 1–3 years of experience in general clerical, secretarial, or front-office administration preferred
- Previous experience in a healthcare setting highly desirable
- Strong computer skills and familiarity with EMR systems
- Excellent verbal and written communication skills
- Detail-oriented, organized, and capable of multitasking in a fast-paced environment
- Professional, friendly demeanor and commitment to patient-centered service
Why Dermatology Centers of Indiana?
At the Dermatology Centers of Indiana, our mission to revolutionize skin care begins by partnering with outstanding, industry-leading dermatologists. We provide the tools, infrastructure, and support needed for providers to focus on delivering exceptional patient care. Our collaborative, patient-centered environment empowers front-office team members to excel, grow professionally, and make a meaningful impact on the patient experience across Indiana.
Interested in joining our Indiana team?
Apply today to be considered for Medical Receptionist opportunities at our Greenwood, Center Grove, Plainfield, and Zionsville locations, as well as future Dermatology Centers of Indiana clinics throughout the region.
