To achieve and maintain our high-quality standards, we see to partner with physicians and staff who share our vision, values and brand promises and are dedicated to advancing our culture. QualDerm providers and staff are well-trained, highly skilled and recognized as leaders in the specialty of dermatology.
We currently have 158 practices in 17 states, spanning across the full spectrum of dermatology, skin cancer care, cosmetics, plastic surgery, and pathology with continued plans to expand further across the nation.
We will partner with you to establish the best combination of environment, technology, teamwork and personal reward opportunities to earn your confidence that we are your best place to work.
Purpose:
- Reporting to the Senior Director, Credentialing and Revenue Cycle, the Manager, Accounts Receivable, is responsible for daily performance and oversight of revenue cycle services, specifically, Accounts Receivable and follow-up activities.
- Assist with standardization and optimization initiatives for in-house RCM processes in coordination with other RCM leaders and initiatives
- Accountable for assigned revenue outcomes and Key Performance Indicators (KPIs) as determined by leadership
- Creates standard operating procedures in coordination with leadership
- Assists with management of continuous improvement activities and quality improvement
- Manage all legacy accounts receivable activities/run-down for acquired practices including billing, A/R follow-up, insurance and patient refunds and collection of patient balances
- Keep updated with current payer guidelines and reimbursement policies
- Monitor payer trends in rejections and denials and assigns team to work these in a timely manner
- Reports trends in a timely manner to leadership as well as corrective action plans
- Lead team meetings as assigned
- Participates in audit activities in conjunction with finance/accounting team
- Assist with bad debt collection process as directed
- Provide assistance and oversight for patient billing calls when needed
- Ensures all returned patient mail is researched and updated to correct addresses and statements are re-sent
