A well-established, fast-growing dermatology practice in the greater Phoenix / East Valley area is seeking a **Clinical Operations Manager** to serve as second-in-command to the Practice Administrator and lead day-to-day operations.
This is a hands-on, highly visible leadership role for someone who thrives on the clinic floor—keeping the practice running smoothly, developing people, and creating an exceptional experience for every patient and employee.
What You'll Do
- Oversee daily operations, patient flow, and clinic efficiency across two locations.
- Lead, coach, and support department supervisors and staff; reinforce policies and accountability.
- Ensure appropriate staffing and coordinate coverage for planned and unplanned absences.
- Resolve operational and escalated patient concerns promptly and professionally.
- Implement and reinforce Standard Operating Procedures and process improvements.
- Partner with the Administrator on hiring, onboarding, evaluations, payroll timekeeping, and retention.
- Promote compliance with OSHA, HIPAA, and all practice standards.
What We're Looking For
- Minimum 3 years of supervisory or healthcare leadership experience (dermatology a plus).
- Proficiency with Modernizing Medicine (ModMed/EMA) required.
- Strong grasp of medical practice operations and patient flow.
- Excellent leadership, coaching, conflict-resolution, and communication skills.
- Calm, confident, and approachable under pressure—leads through consistency and emotional intelligence.
- Highly organized, detail-oriented, and proficient with Microsoft Office.
Schedule & Compensation
- Full-time, Monday–Friday, 8:00 a.m.–5:00 p.m. (closed weekends and major holidays).
- Salary: $70,000, based on experience.
- Medical, dental, and vision insurance; PTO and paid holidays.
- 401(k) with employer match (if applicable); employee discounts; growth opportunities.
