Full-time (36 hrs/4 days) · No nights, no weekends · Reports to the Clinical Operations Manager*
Who We Are
Skin & Cancer Center of Arizona is a fast-paced, patient-first dermatology practice serving the East Valley from two locations. Our team moves with purpose, treats every patient like family, and holds itself to a service standard most clinics only talk about. If you take pride in doing things right *and* fast, you'll fit right in.
The Role
We're hiring a Medical Assistant who can communicate with crystal clarity and keep the clinic humming. This is not a sit-back role. Our providers move quickly through a full schedule of medical, surgical, and cosmetic dermatology, and we need an MA who anticipates the next step, keeps patients informed and at ease, and never lets a room go cold. Clear communication and genuine hustle aren't bonus traits here — they're the job.
What You'll Do
- **Room patients efficiently** — capture history, medications, allergies, and chief complaint accurately in the EMR, and tee up the provider for a smooth visit
- **Assist with procedures** — set up sterile trays and support biopsies, excisions, cryotherapy, injections, Mohs surgery, and cosmetic treatments
- **Handle specimens with precision** — label, log, and route pathology specimens with zero margin for error
- **Educate patients clearly** — deliver pre- and post-procedure instructions in plain language and confirm understanding before they leave
- **Keep rooms turning** — clean, stock, sterilize instruments (autoclave), and reset rooms so the schedule never stalls
- **Close the loop** — manage callbacks, refills, prior authorizations, and patient messages promptly and accurately
- **Communicate up and across** — flag delays, relay provider needs, and keep front desk and clinical teams in sync in real time
What Success Looks Like
- Patients consistently feel heard, informed, and cared for — and say so
- The schedule stays on time because you stay a step ahead
- Providers trust that whatever they need is already ready
- Nothing falls through the cracks: messages answered, specimens tracked, rooms stocked
- You raise the energy of the room, not just the throughput
What You Bring
- **Stellar communication** — clear, warm, and confident with patients, providers, and teammates alike
- **Real hustle** — you move with urgency, stay organized under pressure, and finish what you start
- High school diploma or equivalent
- Current MA certification (CMA, RMA, or equivalent) — *or* willingness to obtain
- BLS/CPR certification (or obtained within 30 days of hire)
- Comfort with electronic medical records and a quick-learning mindset
- A team-first attitude and high personal standards
Bonus Points
- Dermatology, Mohs surgery, or cosmetic experience
- Experience with a dermatology EMR (e.g., ModMed/EMA)
- Bilingual (English/Spanish)
- Front-to-back clinic flexibility — you can flex where the day needs you
Schedule & Logistics
- Full-time: **36 hours over 4 days** — enjoy a 3-day weekend, every week
- Clinic days typically wrap by 5:00 PM — home for dinner, every night
- No nights, no weekends, no on-call
- Primarily based at one location (Chandler or Queen Creek) with occasional coverage at the other
Benefits & Perks
- **Full medical, dental, and vision** coverage
- **401(k)** with employer match
- **Paid time off** plus paid holidays
- Full-time benefits on a 4-day, 36-hour week
- Paid training and certification support
- Employee discounts on cosmetic and skincare services
- Room to grow as the practice grows
Why You'll Love It Here
- A team that genuinely backs each other up
- Real ownership and room to grow as the practice grows
- Leadership that invests in training and service excellence
- A 4-day week that gives you your life back
Skin & Cancer Center of Arizona is an Equal Opportunity Employer.
